 EDITORIAL |
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 Dear Colleagues,
Here we are already with issue no. 5 of Les Echos de la Recherche, which is sent to the whole of the RMS academic community, and also to our partner institutions, in particular to the local authorities who are more and more involved with our actions.
The spring of 2011 has been extremely rich in terms of the development of research at RMS, notably thanks to the commitment of the think-tank, a group of about fifteen professors, who have had several meetings to discuss our research positioning in view of the implementation of our next strategic plan. They have brought new ideas and concrete proposals for the improvement of conditions to encourage fruitful research. Let me take this opportunity to thank them warmly for their contributions.
I would also like to thank and to congratulate the researchers who have published scholarly articles in peer-review journals, to the authors of books and case studies, the production of which is growing continuously. The different articles in this issue will help you discover the rich variety of these different publications.
The second important subject of this issue is the activities of the different chairs and the first results of the research centres. A big thank you goes to the research centre researchers and in particular to the directors who have worked tirelessly since the beginning of the year to launch and to organise their research activities. Moreover, one of the columns of this newsletter is henceforth devoted to chair and research centre projects.
Another positive point is that invitations to researchers of other universities are becoming more and more widespread in our school. Each time we welcome a “visiting scholar” a new video is recorded and put on line on the “Research” page of the school’s website. By clicking here you can view our latest video, which will introduce you to the new member of our Scientific Committee, Mark DAVIS, a research professor in the Mathematics Department of Imperial College London.
Enjoy your read!
Svetlana Serdukov
Associate Dean Head of Research
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 FOCUS ON RMS PUBLICATIONS |
The General and Research Managements congratulate and thank all the professors who contributed to Reims Management School’s intellectual production with their publications. |
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Intellectual Production from September 2010 to May 2011
Peer-reviewed journals (AERES Ranking +D*) |
Other peer-reviewed journals |
Book Chapters |
Books |
Proceedings |
Peer-reviewed Paper presentations without proceedings |
Case Studies |
A |
B |
C |
D |
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5 |
7 |
3 |
5 |
20 |
4 |
8 |
6 |
34 |
4 |
8 |
(co-authored articles are considered as duplicates)
Summary of peer-reviewed articles published between September 2010 and May 2011. See the table HERE.
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Focus on Articles:
  EL AMRANI Redouane, SAINT-LEGER Guy, 2011, Le pari des centres de compétences dans la stabilisation des organisations en phase post-projet ERP.
Systèmes d’Information et Management, (n° 1 vol 16) : pp. 69-112
In this article, Redouane El Amrani and Guy Saint-Léger look at the role of ERP Competence Centres (CC) as a tool for technical and organisational accompaniment in the stabilisation of an organisation in post-project phase. The case they study, a large SME, shows that the institutionalisation of this tool does not happen automatically, that transformation...
Read more... |
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 GOUDARZI Kiane, GUENOUN Marcel, 2010, Conceptualisation et mesure de la qualité des services publics (QSP) dans une collectivité territoriale.
Politiques et Management Public, (n° 3 - Vol 27) : pp. 30-49
This article proposes include in public service performance monitoring an evaluation of the quality of the public services based on the perceptions of the users of the service. The QSP model is proposed to measure and monitor the quality of public services. It is made up of 6 dimensions measured by 31 items...
Read more... |
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 MICHAUX Valery, GEFFROY-MARONNAT Bénédicte, 2011, Les transformations liées au système CRM : une méta-synthèse au prisme de la théorie de la structuration.
Systèmes d’Information et Management, (Vol 16, n° 2) : pp. 113-151
Up to now little research has looked at the transformations caused several years after the implementation of an Information System. The aim here is to better understand to what extent IS/ICT continue, well after their implementation, to cause significant transformations...
Read more... |
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Focus on Books: |
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La crise de l'eau : évaluation des solutions par la théorie financière des options réelles de KANYINDA-KASANDA Aloïs, 2011.
Sarrebruck, Editions Universitaires Européennes, 253 pages
The issue of the lack of water is becoming more and more urgent throughout the world. Some regions abound in water whilst others have considerable shortages. And this is no longer a local issue but an international one...
Read more … |
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Enjeux et difficultés de l'introduction du contrôle de gestion de ZAWADZKI Cindy, 2011
Sarrebruck, Editions Universitaires Européennes, Savoirs/Etudes universitaires, 268 pages
Le processus d’introduction du contrôle de gestion en tant que passage de leviers informels de contrôle organisationnel à un système formel de contrôle de gestion global est analysé. On s’oriente vers la dimension cognitive du contrôle de gestion en nous intéressant au rôle de la gestion des connaissances dans l’implémentation du contrôle de gestion, dans une approche de type ressource based view...
Read more … |
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| FOCUS ON THE RESEARCH CENTRES |
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Customer Management Center
 The CMAC is currently working on the organisation of an international research day in March 2012 in partnership with the Management Research Institute of Paris-Est University in Marne-La-Vallée. The theme of this research day, which is to take place every year, will be "customer management", and will be centred more specifically in 2012 on "deviant client management". The event will be organised alternately in Marne-La-Vallée and at RMS, and the first workshop will take place in 2012 in Marne-La-Vallée. The call for papers should soon be finalized and sent to all professors...
Read more …
Value and Persuasion Research Centre launches "Research Insight"
 How can we give our research more managerial and social impact? The research centre has set up a series of interviews to highlight the principal results, the managerial implications and the teaching applications of V&P publications. This series of interviews, entitled Research Insight is available to all on the RMS website
See the videos...
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GOOD RESEARCH PRACTICE |
A new Growth Path for Europe. Creating Prosperity and Jobs in the Low-Carbon Economy
 
-Les Echos de la Recherche: What is the aim of this report? Where did the idea come from?
-Diana Mangalagiu : In March 2007, European governments adopted the first European Energy Action Plan, which led in 2009 to the adoption of European directive no. 20/20/20, imposing a 20% reduction in greenhouse gases, a 20% gain in energy efficiency and 20% renewable energies in its energy mix on each of the 27 member countries by 2020. As of 2007, Germany committed itself to unilaterally going beyond 20% towards...
Read more ...
Download the report... |
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The Champagne-Ardenne Regional Council supports research at RMS!
 Following its response to three calls for projects by the Regional Council, as part of its support plan for the region’s research institutions, RMS has obtained funding for three projects...
Read more ... |
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| RESEARCH NEWS |
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Researchgate - The social network for research
 Researchgate, founded by Berliner Ijad Madisch, a young 30 year-old doctor and IT expert, employs 40 people and already has a membership of over 900,000 researchers all over the world. Researchgate defines the profiles of its members according to their research fields and also has sections such as “Groups” to join a research group, “Publications” to keep up-to-date with the latest scientific publications, “Events” to keep abreast of all the latest events in the world of research and “Jobs” to see job offers in the field of science. It works similarly to Facebook and its aim is to facilitate exchanges and communication between scientists.
Visit the site…
AMS Conference – Record number of submissions
 The 15th Annual AMS Conference, which took place from 19 to 23 July 2011 at Reims Management School, received a record number of submissions with more than 600 proposed abstracts, of which nearly half have been accepted. Approximately 500 participants attended the event.
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